Refund policy

no return / no refund

We understand that scents are subjective & we all have different preferences. It’s hard to purchase scents online without actually sniffing them. If unsure, please feel free to ask as many questions as possible prior to purchasing. (I would even redirect you to other shops with recommendations if I don’t have anything you like) 

However, we have a strict no return/no refund policy. 

force majeure / natural disasters

If your order is returned to sender (RTS) by the courier due to unforeseeable circumstances / natural disasters, you have the option to have your order re-shipped (free of charge, once the courier resumes shipping to affected areas) or refunded in full (shipping fee included).