frequently asked questions

Do you allow Cash On Delivery (COD) purchases?

For website purchase, we currently do not accept payments via COD. However, we are also available in Lazada and Tiktok Shop which allows this payment method.

Can I shop and pay later?

Yes. Yes, you can. We are partnered up with BillEase and you can pay later without needing a credit card. More details here!

Can I get a discount for bulk orders?

Yes! An automatic discount is included upon checkout if you add 10+ products to your cart.

For other bulk orders, please send us a message on instagram (@sadgirlscents) or an email (hello@sadgirlscents.com) so we can send over a quote for you.

Do you do customizations for birthdays/giveaways?

We can customize for you! Send us a message on instagram (@sadgirlscents) or an email (hello@sadgirlscents.com) for more details.

Your restock is taking too long!

All our items are custom blended and hand poured in small batches to ensure that we only put out quality items.💯

Some of our items are available for pre-order while we let them cure. However, pre-order items do not have a fixed shipping date.