frequently asked questions

Your restock is taking too long!!

Behind the brand is a one woman team who does the conceptualizing, testing, production, packing, social media content, and, customer service.

All items are custom blended and hand poured.

Good things also take time! The optimal curing time for natural plant-based candles is two weeks. This will help in making the fragrance of the scented candle stronger. We want you to receive the candle when it’s ready to be lit.💯

Where do you ship?

Currently, we only ship within the Philippines. We ship via GoGo Xpress/LBC (nationwide). Shipping fee to be shouldered by the buyer.

Do you allow Cash On Delivery (COD) purchases?

Yes! Please make sure to select the correct Delivery Method and Payment Method upon checkout. There is a Php 20 handling fee for every COD transaction.

Can I get a discount for bulk orders?

Yes! Please send us a DM or an email (sadgirlscents@gmail.com) so we can send over a quote for you.

Can I customize my candle orders?

This would depend on the customization you need. Send a DM on instagram (@sadgirlscents) or an email (sadgirlscents@gmail.com) for more details.